Company profile
M-Cube is a leading company in In-Store Digital Engagement solutions, offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry.
M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly personalized customer journeys by bringing the advantages of the online world into the physical store.
With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands in the Fashion & Luxury, Retail, Finance & Insurance, QSR, Grocery Retail and Automotive sectors.
The job
The Customer Support Specialist actively takes part in client support and product exchange procedures, both over the phone and through e-mail. You must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements. As a Customer Support Specialist, you must also have excellent customer service and communication skills.
Your responsibilities
Your profile
Would be a plus
Our offer
Workplace: Trieste
Job Types: Temporary, Full-time
Contract length: 6 months
Equal Opportunity Statement
This job posting is open to all qualified candidates. We are committed to equal opportunity and fair treatment, and we consider applications without discrimination on the basis of gender, gender identity or expression, sexual orientation, age, nationality, ethnic origin, disability, religion, or any other characteristic protected by applicable laws. We value diversity and strive to create an inclusive workplace where everyone can contribute to our success.
Benefit:
Sede di lavoro: Ibrido/da remoto (Trieste, Friuli-Venezia Giulia)
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